FAQ's
Q : Where are you based?
A : We are based in Calgary, Alberta, Canada.
Q : How much is shipping?
A : Shipping varies based on the size and weight of the item(s) ordered as well as the delivery method you select. Shipping will be calculated at the end of your order and added to your final price. Shipping is free within Canada for over orders of $100 or more, and free to the US for orders of $150 or more.
Q : Can I pick up my items instead of paying to ship them?
A : Of course! Warrior Label will offer free local pick up in Calgary at 8180 Macleod Trail SW. This option will be available for you to select upon check-out.
Q : How long will it take to get my shipment?
A : Generally speaking, it will take 5-10 business days to receive your order, depending on your selected shipping method. With all our of our shipping options you will receive an email with tracking number. If you do not receive your order within 10 business days, please contact us at hello@warriorlabel.com. If you have placed a pre-order, your items will ship in 3-4 weeks.
Q : Can I return or exchange my garment(s)?
A : Warrior Label accepts exchanges, but not returns. Please see our full exchange policy here: https://warriorlabel.com/pages/refund-policy.
Q : Are your clothes ethically made?
A : We ensure that all of our clothes are ethically made and sweat shop free. All products are ethically manufactured in socially compliant, WRAP-certified (Worldwide Responsible Accredited Production) facilities that do not rely on sweatshop or child labor. In addition, our major manufacturer is committed to water and energy reduction technologies and virtually zero waste by repurposing nearly all left-over fabric. If you would like to know more about these technologies or where we source our garments, please email us at hello@warriorlabel.com.
Q : How do I care for my garment?
A : We recommend washing your garment(s) inside out, with like colors, in cool water and drying on delicate or laying them flat to dry. We do not recommend ironing them, or using bleach when washing them.
Q : How can we reach you?
A : You can reach us by email at hello@warriorlabel.com.